Terms of Sale:
Website prices, order invoice values, and any other monetary values displayed are listed in US Dollars only. International payment methods will reflect the conversion rates at the time of the transaction as calculated by the payment method provider.
Return Policy:
Nude Nicotine offers a 7-day (seven) return policy based on adherence to quality and customer service. If you feel that the solutions and/or products in your order do not meet the published USP or other quality specifications, please notify us within 7 days of your concern. Our analytical laboratory staff will confirm the minimum purity specification required by USP and guarantee such purity by standard methods under our quality system compliant with ISO 17025. If it is found that your product does not meet these purity specifications, your product will be replaced immediately and free of charge within the first 7 days of receipt of your product(s) and/or solution(s). In addition, if for any reason you believe your order to contain incorrect or missing items, please send us an email and we will do our best to resolve your issue within 7 days of delivery receipt. Please provide us with your order number and lot number, as it will allow us to locate chemical and manufacturing data on the liquid in question. Unless the product ordered is unavailable and cannot be re-manufactured for a replacement when requested, full refunds will not be issued. Shipping charges will not be refunded.
Refunds:
Refunds will only be issued for products that are unavailable and cannot be re-manufactured for a replacement when requested, and completely exclude propylene glycol, vegetable glycerin, and any product containing nicotine. All other refund requests, if determined to be appropriate, will be issued store credit or a replacement at Nude Nicotine’s discretion.
Exchanges / Store Credit:
To be eligible for exchange, we require our customers to email us within 7 days of delivery notification to alert us of damaged product, for which we may request more information (pictures, etc.) If it is determined that the damaged product is returnable, we may ask for the product to be returned before a replacement is sent out. A replacement should be made or sent, If a replacement is not available we will issue a store credit in the dollar amount for the said item.Any shipping costs associated with shipping returnable product back to Nude Nicotine is the sole responsibility of the customer unless otherwise indicated by Nude Nicotine.
Sale Items:
Refunds will only be issued for products that are damaged and cannot be re-manufactured for a replacement when requested, and completely exclude propylene glycol, vegetable glycerin, and any product containing nicotine. Consider revision depending upon a review of the first section.
Lost or Stolen Packages:
Nude Nicotine is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. In the event of an inquiry for lost or stolen packages, Nude Nicotine will confirm delivery/date of delivery/tracking and shipping carrier information for the customer to investigate.
Shipping Terms Expanded:
*You accept responsibility for the input and verification of correct billing and shipping information for payment processing and shipping purposes.
*Nude Nicotine Inc is not responsible for non-deliverable shipments, delayed deliveries, replacement product value, or replacement product shipping costs due to incorrectly input billing and shipping information.
*You will be responsible for paying for your own shipping cost for returned items. Shipping cost is non-refundable.
*If you receive a refund, the cost of shipping will be deducted from your refund.
International Shipping Terms u0026amp; Insurance:
Nude Nicotine Offers Insurance on orders with International Shipping, If you would like to add this to your order place Email us Putustowork@nudenicotine.com within 24 hours for add quote of Insurance. Nude Nicotine is not responsible for packages held at customs or lost during shipping overseas, Confirmed to be delivered to the address entered into an order. Insurance is based on total cost of purchased items and will cover if lost or held. In the event of an inquiry for lost or stolen packages, Nude Nicotine will confirm delivery/date of delivery/tracking and shipping Insurance carrier information for the customer to investigate.
Our Shipping Address:
10054 Mesa Ridge Ct. #132
San Diego, CA 92121
(858) 216-2044
askachemist@nudenicotine.com